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Get Started, Achieve Results Fast

Need payback in 6 months or less? Have limited access to budget or IT bandwidth? Enkata Rapid Applications are your solution. We deploy them in a matter of weeks to drive immediate performance improvements.

Results in Under 60 Days with Enkata Rapid Applications

Go live fast with our Rapid Applications for Enkata Manage. They're packaged versions of our performance dashboards, reporting, and Action Analytics. Down the road, it's easy to upgrade to the full Enkata Strategic Contact Center Suite. Enkata Manage Rapid Applications include:

  • Rapid Next Call Avoidance: Eliminate unnecessary callbacks with Enkata's Sequence Detector algorithm.
  • Rapid Sales: Increase revenue per customer by identifying agents' weaknesses, and coaching them to improve.
  • Rapid Contact Center: Focus on agent efficiency to cut AHT without sacrificing service quality.

Rapid Applications for Enkata's workflow applications are live in 3-5 days, with no data integration required. These stand-alone applications standardize and streamline your employee feedback mechanisms with best practice forms, workflows, action logging and reporting. Enkata workflow Rapid Applications include:

Want immediate performance improvements? Request a demonstration to learn more about each product, and see how they can help you.