ENKATA JOINS THE ORACLE® PARTNERNETWORK

Performance and Talent Management Provider Leverages Oracle Database and Oracle Applications to Increase Call Center Productivity

August 31, 2007

Enkata, a leading provider of on-demand performance management solutions, today announced that it has joined the Oracle PartnerNetwork, enabling the company to introduce its unique solutions to the Oracle community while building its Oracle competency. Through this relationship, Enkata will have access to Oracle’s premier products, education, technical services, marketing and sales support to enable accurate, timely integration when working with Oracle data.

"Becoming an Oracle partner further strengthens Enkata’s best-in-class contact center performance and talent management solutions, as it gives us efficient access to the data residing in our customers’ existing investments in Oracle technologies," said David Stamm, CEO of Enkata. "Working with one of the world’s leading software companies in contact center and HR applications will provide our customers streamlined access to our powerful performance and talent management applications."

Using Oracle’s PeopleSoft Enterprise Human Capital Management (HCM), Oracle Database and Siebel CRM, and other industry leading Oracle Applications, Enkata will be able to leverage and integrate information such as agent performance reviews and scores, performance improvement plans, competencies and other pertinent information for evaluating agent performance; CRM data such as customer and billing information; and data residing in homegrown Oracle-based systems.  With Enkata’s best-in-class analytics, this information can be used to pinpoint areas of improvement and then generate tailored agent-level coaching and training programs to immediately impact productivity in the call center. Enkata’s membership in the Oracle PartnerNetwork also helps provide Oracle customers greater access to industry-leading performance and talent management to better run their call center operations.

About the Oracle PartnerNetwork

Oracle PartnerNetwork is a global business network of more than 19,500 companies who deliver innovative software solutions based on Oracle software. Through access to Oracle's premier products, education, technical services, marketing and sales support, the Oracle PartnerNetwork program provides partners with the resources they need to be successful in today's global economy. Oracle partners are able to offer their customers leading-edge solutions backed by Oracle's position as the world's largest enterprise software company. Partners who are able to demonstrate superior product knowledge, technical expertise and a commitment to doing business with Oracle qualify for the Certified Partner levels. http://oraclepartnernetwork.oracle.com

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About Enkata

Based in San Mateo, Calif., Enkata is a leading provider of on-demand performance management solutions for customer facing operations. Enkata is the only solution that combines best-in-class analytics and workflow to guide managers to the next best actions to improve performance. Enkata’s solution enables large service operations to increase their profitability and boost the productivity of their employees. Today, leading Global 2000 companies rely on Enkata to better manage their operations. For more information, visit www.enkata.com or call (650) 227-6500.