Enkata Signs With Aetna To Drive Claims Improvements

Enkata, the leading provider of end-to-end Operational Performance Management applications for service organizations, announced today that it has entered into an agreement with Aetna, one of the nation's leading providers of health, dental, group, life, disability and long-term care benefits. With Aetna’s focus on meeting the needs of its members, the corporation is committed to delivering strong customer service by working with Enkata to improve quality in claims processing.

Now helping 6 major health insurers, including 3 of the top 5 largest national payors, Enkata is committed to helping the U.S. domestic healthcare market combat the rising costs of healthcare. With the massive volume of claims that are handled by these insurers every day, even just a few percentage points reduction in rework and claims adjustments saves literally millions of dollars every month. And since Enkata’s packaged application OnDemand, health insurers can rapidly implement new cost cutting opportunities that also streamline the operation and raise the satisfaction of the members they serve.

About Enkata

Enkata provides industry-leading Operational Performance Management applications to optimize Customer Service, Claims, Technical Support, Billing, and Collections. Creating competitive advantage though excellence in service delivery, Enkata's customers grow revenues by reducing customer churn, cut operating expenses by pinpointing process breakdowns and sources of re-work, and improve workforce productivity. Enkata solutions deliver value to Fortune 500 corporations in the Healthcare, Communications & High Tech, and Financial Services industries.