Enkata events
Call Centre Expo
September 16-17, 2008
Birmingham, UK
Annual Call Center Exhibition (ACCE)
September 15-18, 2008
Phoenix, AZ
Webinar: "Comparing Contact Center Performance Management with Speech Analytics"
August 14, 2008 2:00pm ET / 11:00am PT
Call Center Demo & Conference
May 19-21, 2008
Dallas, TX
Webinar: Best Practices for Implementing
a First Contact Resolution Program in the Contact Center"
Presented By Ken Landoline, from the Yankee Group
May 15, 2008
1 pm Eastern
Genesys G-Force
April 28-30, 2008
San Antonio, TX
NW Support Professionals: Latest in Analytics Tools & Strategies Round Table
April 17, 2008
Beaverton, OR
InAAU International Conference
March 30-April 4, 2008
San Diego, CA
Webinar: "How to Improve Your Agent Retention: Effective Best Practices to Reduce Agent Turnover"
March 13, 2008
Call Center Demo & Conference
February 13-15, 2008
Miami, FL
CCNG Event
December 12, 2007
Heathrow/Lake Mary, FL
Web Seminar
Smart Ways to Improve Contact Center Performance
November 13, 2007
A Ventana Research and Enkata Web presentation
CCSF Customer Care Conference
Nov 5-7, 2007
Phoenix, AZ
Connections 2007
October 22, 2007
San Francisco, CA
ICCM Canada
October 22-24, 2007
Toronto, Ontario, Canada
Web Seminar
First Call Resolution for Call Center Executives: A Donna Fluss Presentation
September 18, 2007 Web presentation
Annual Call Center Exhibition
September 10-13, 2007
San Diego, CA
NorthEast Contact Center Forum
June 12, 2007
Foxborough, MA
8th Annual CCSF Retreat
June 4-6, 2007
Boca Raton, FL
Call Center Demo & Conference
May 21-24, 2007
Dallas, TX
Web Seminar
The Key to Increasing First Call Resolution: Accurate, Trusted and Actionable Metrics
Wednesday, May 2, 2007 1:00 PM Eastern
G-Force 2007, Genesys Global User Conference
April 23 - 25, 2007
San Diego,CA
Blue Cross and Blue Shield Association 2007 Customer Contact Center & Claims Conference
March 11-14, 2007
Hilton New Orleans Riverside HotelNew Orleans, LA
To receive updates on Enkata events, please email events@Enkata.com
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