ENKATA NAMED COOL VENDOR BY LEADING ANALYST FIRM

Vendors selected for the “Cool Vendor report” are innovative, impactful and intriguing

Enkata, a leading provider of on demand performance and talent management solutions, today announced that Gartner, a technology research and analyst firm, has named Enkata a “Cool Vendor” in its March 7, 2007 report “Cool Vendors in CRM Customer Service and Field Service.”¹

“Enkata continues to see tremendous momentum in the performance and talent management space, as companies strive to increase employee productivity in service organizations,” said David Stamm, President and CEO. “We feel that being selected as a Cool Vendor in Gartner’s recent report serves as further validation of the potential of this market, and we are honored to be included.”

Enkata’s solutions help contact center and back office managers unleash employee potential by automating the manual tasks of agent dashboards, peer comparisons and performance reports and improving coaching effectiveness to enable more efficient and effective service organizations.

About Gartner’s Cool Vendors Selection Process

Gartner’s listing does not constitute an exhaustive list of vendors in any given technology area, but rather is designed to highlight interesting, new and innovative vendors, products and services. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness of a particular purpose.

Gartner defines a cool vendor as a company that offers technologies or solutions that are: Innovative, enable users to do things they couldn’t do before; Impactful, have, or will have, business impact (not just technology for the sake of technology); Intriguing, have caught Gartner’s interest or curiosity in approximately the past six months.

About Enkata

Based in San Mateo, Calif., Enkata is a leading provider of performance and talent management solutions for customer-facing employees. Offered on demand, Enkata is the only solution that combines performance management, analytics and operational reporting powered by its Intelligent Metrics. Enkata’s solution enables large service operations to increase their profitability and boost the productivity of their employees. Today, leading Global 2000 companies rely on Enkata to better manage the performance of their employees. For more information, visit www.enkata.com or call (650) 227-6500.

¹Gartner, Inc., "Cool Vendors in CRM Customer Service and Field Service, 2007", by M. Maoz, J. Davies, and E. Kolsky, March 7, 2007.