Enkata Events

Webinar:

"Best Practices for Transforming Call Centers into Blended Sales/Service Organizations"
Recorded Event

Call Centre Expo

September 16-17, 2008
Birmingham, UK

Annual Call Center Exhibition (ACCE)

September 15-18, 2008
Phoenix, AZ

Webinar:

"Comparing Contact Center Performance Management with Speech Analytics"
Recorded Event

Call Center Demo & Conference

May 19-21, 2008
Dallas, TX

Webinar:

Best Practices for Implementing a First Contact Resolution Program in the Contact Center" Presented By Ken Landoline, from the Yankee Group
Recorded Event

Genesys G-Force

April 28-30, 2008
San Antonio, TX

NW Support Professionals:

Latest in Analytics Tools & Strategies Round Table April 17, 2008
Beaverton, OR

InAAU International Conference

March 30-April 4, 2008
San Diego, CA

Webinar:

"How to Improve Your Agent Retention: Effective Best Practices to Reduce Agent Turnover"
March 13, 2008

Call Center Demo & Conference

February 13-15, 2008
Miami, FL

To receive updates on Enkata events, please email events@Enkata.com