About
"We were wowed by the speed at which we could generate improvements."
SVP, Fortune 500 Credit Card Service Company.
Enkata's Customer Interaction Cloud
Enkata is a leader and innovator in cloud-based workforce analytics and workforce optimization. Customers achieve impressive gains in customer service industry rankings while reducing the cost to service each account. Enkata’s Customer Interaction Cloud is a set of analytics-powered solutions that capture unstructured data from voice and desktop sources used to improve operational process and employee performance. Fortune 100 companies trust Enkata to examine millions of customer interactions each day ensuring that each is delivering value to their customers.
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